Feature · Connected inbox

The deal is in your inbox.

Connect your own Gmail, Outlook or WhatsApp. Relai turns the emails and messages you send it into proposals you approve, each with the message attached as evidence.

Start 14-day free trial See how it works ↓

Browsing never runs AI. Only the messages you send to Relai are scanned. Gmail, Outlook and WhatsApp.

Messages

Your inbox, inside Relai.

A sporting director sends the brief by email. A club names a number on WhatsApp. The deal happens in your inbox, and copying it into records was nobody’s job. Messages shows your own accounts inside Relai. Choose the emails and messages that matter, and send them to Relai as one captured source.

What Relai does with your messages

GmailOutlookWhatsApp

Helena Marsh09:42Left-back requirement, January window2 selected
Jonas Ekdahl09:15Contract extension terms
Priya RamanYesterdayRepresentation agreement, countersignedCaptured
Marco BelliniYesterdayLoan interest for the spring

Left-back requirement, January window

3 messages · Helena Marsh, Sporting Director, Northbridge FC

SelectedHelena MarshMon 16:05We are looking for a left-footed full-back for January, under 24 and comfortable in a back three. A loan with an option would work, or a permanent deal up to £1.2m.
Not selectedYouMon 17:30Thanks Helena. Is the option a fixed fee, and would you cover his full wages on a loan?
SelectedHelena Marsh09:42Fixed option, fee to be agreed. We would cover full wages. We want a decision before 14 December, so send me anyone who fits this week.player-profile-brief.pdf · attachment, not captured

2 messages selectedText only. The attachment is left out. Only selected message text is sent to AI.Scan 2 selected messages

You choose what Relai sees.Browsing saves nothing. The scan button names exactly what will be saved.

How it works

Connect, send, approve.

Each person connects their own accounts. Browsing is only browsing. A scan saves the messages you send to Relai as one captured source, and AI reads that source and nothing more.

GmailConnected
OutlookReady to connect
WhatsAppAwaiting approval

01 · Connect

Your own accounts, in Settings.

Authorise Gmail or Outlook with Google or Microsoft, or link WhatsApp from your phone’s Linked devices screen. Owners and admins approve a member’s connection. They never see what is in it.

SelectedLoan from January. We cover 70% of wages, with an option to buy.
Not selectedThe manager sees him at left centre-back.
Voice note, 0:42. Media can’t be captured.
Spoke to Tomas. He is keen.Not selected

1 selectedScan 1 selected message

02 · Send

Browsing never runs AI.

Open a thread or a chat and read it as you would anywhere else. Choose the messages worth keeping and send them to Relai. The button says how many will be saved.

Source saved2 messages
Scanned with AIDone
Proposals ready for review2

Nothing changes on a record until you approve a proposal.Review in Inbox

03 · Approve

Proposals wait for you.

The scan saves first, then reads. The source stays in your Inbox whatever the scan finds.

The Inbox

Every proposal quotes its line.

A scanned message can propose a club requirement, a task, a new contact, a contract date or a deal update. Each one quotes the words it came from. Approve it and the shared record updates, with the message as its source. Reject it and nothing changes.

Left-back requirement, January window

Captured from Gmail · 2 messages · Private to you

Club requirementNeeds reviewNorthbridge FC · Left-back for January“left-footed full-back for January, under 24 and comfortable in a back three” · Helena Marsh, Mon 16:05Approve & find matchesReject
TaskApprovedSend Helena Marsh left-back options“send me anyone who fits this week” · Helena Marsh, 09:42Approved. The task is on your list, with this source as evidence.

Captured source · evidence

Helena MarshMon 16:05We are looking for a left-footed full-back for January, under 24 and comfortable in a back three. A loan with an option would work, or a permanent deal up to £1.2m.
Helena Marsh09:42Fixed option, fee to be agreed. We would cover full wages. We want a decision before 14 December, so send me anyone who fits this week.

Text only. Attachments, voice notes and other media are excluded. Approving a proposal updates the shared workspace record.

Nothing changes until you approve.The source sits beside the proposals, so you can check the words before you decide.

The trust layer

Relai scans only what you send it.

Your captured sources and your Inbox are private to you. Connections are hosted by our messaging provider, which can reach the connected account’s messages. Relai saves and scans only the messages you send to it, and Settings explains this before you connect. Disconnect and Relai’s access ends at once; what you captured stays.

Straight answers below

What you didWhat Relai doesWhat changes the record

Opened a thread or a chat

Nothing. Browsing never runs AI.

Nothing

Sent two messages to Relai

Saves them as one captured source, then proposes a club requirement and a task, each quoting its line

Nothing until you decide

Approved a proposal

—

The shared record updates, with the message as its source

Scanned with no AI credits left

Saves the source without scanning it. You can retry the scan once credits reset.

Nothing

Disconnected the account

Ends its access and asks our messaging provider to remove the hosted connection

Nothing. Captured sources stay in your Inbox.

Frequently asked questions

Does Relai read my whole inbox?

No. Browsing shows your messages inside Relai without saving them or running AI. Only the messages you send to Relai are saved, as one captured source, and only that source is scanned by AI.

How does the connection work, and who hosts it?

Connections are hosted by our messaging provider. Gmail and Outlook connect when you authorise it with Google or Microsoft, and your password stays with them. WhatsApp connects as a linked device: you scan a QR code from WhatsApp’s Linked devices screen. The provider holds the linked session, so it can reach the account’s messages, not only the ones you send to Relai. Relai keeps only the messages you send to it. Settings explains this before you connect.

Can my colleagues see my messages?

No. Your messages, your captured sources and your Inbox are private to you. A member asks an owner or admin to approve a connection. Owners and admins see who has connected which channel and its status. They cannot browse your messages. A shared record changes only when you approve a proposal.

What happens when I disconnect?

Relai’s access ends at once, and Relai asks our messaging provider to remove the hosted connection. The sources you captured stay in your Inbox as evidence. To connect again, you sign in or scan a new QR code.

What does each plan include?

Every seat connects its own WhatsApp and one Gmail or Outlook inbox. Scale seats can connect two Gmail or Outlook inboxes. Scanning uses AI credits, and one credit is roughly one message scan. Solo includes 300 credits a month. Agency adds 300 a month for each seat and Scale adds 400, shared by the whole workspace. Browsing never uses credits. If credits run out, the messages you send to Relai are still saved, and you can scan them once credits reset.

What about attachments, voice notes and group chats?

Relai captures the text of the messages you send to it. You can open attachments while you browse, but they are not captured, and nor are voice notes or other media. WhatsApp group chats are not listed. You reply in Gmail, Outlook or WhatsApp as you do today.

Live now in every workspace

Send it. Scan it. Approve it.

Connect Gmail, Outlook or WhatsApp from Settings, open Messages, and review your first proposals in Inbox.

Start 14-day free trial See what each plan includes